MC

Knowledge Base

Methodology, glossary, and playbooks for separation economics diligence — written for the deal team, not just the model.

Knowledge Base/Playbooks & Checklists
Playbooks & Checklists
2 min read

TSA Negotiation Checklist

What to nail down before signing a Transition Service Agreement, so it doesn't quietly become the most expensive line in the deal.

  • Itemized service catalog — no bundled "IT services" line items without a breakdown
  • Explicit pricing model per service (cost-plus, fixed fee, market rate) and who bears cost overruns
  • Exit milestones and dates per service, not just an overall TSA end date
  • Service levels (SLAs) and remedies if the seller under-delivers during the transition
  • A named owner on both sides accountable for the exit plan, not just service delivery
  • Early-termination rights if the buyer stands up independent capability ahead of schedule

Watch out: A TSA with a single end date and no per-service exit milestones almost always runs long — the services that are hardest to exit (usually IT) get deprioritized until the deadline forces a scramble, extending stranded cost on both sides.