TSA Negotiation Checklist
What to nail down before signing a Transition Service Agreement, so it doesn't quietly become the most expensive line in the deal.
- Itemized service catalog — no bundled "IT services" line items without a breakdown
- Explicit pricing model per service (cost-plus, fixed fee, market rate) and who bears cost overruns
- Exit milestones and dates per service, not just an overall TSA end date
- Service levels (SLAs) and remedies if the seller under-delivers during the transition
- A named owner on both sides accountable for the exit plan, not just service delivery
- Early-termination rights if the buyer stands up independent capability ahead of schedule
Watch out: A TSA with a single end date and no per-service exit milestones almost always runs long — the services that are hardest to exit (usually IT) get deprioritized until the deadline forces a scramble, extending stranded cost on both sides.
Transition Service Agreements (TSAs)
The bridge that lets a divested business keep operating on the seller's systems and staff after close — and the biggest source of both risk and hidden cost.
IT / Technology
Usually the largest and least certain stranded-cost category — ERP separation alone can swing a model by tens of millions.